“Architects may become a thing of the past” says ChatGPT In summary, incorporating a knowledge base into an AI-based chatbot system brings numerous benefits. It provides access to comprehensive information, improves response accuracy, and ensures consistency in responses. This allows chatbots to tailor responses to individual users, providing a more engaging and personalised conversational experience. As the knowledge base grows, chatbots can access and retrieve information faster, enabling them to handle higher volumes of user inquiries without sacrificing response time or accuracy. Dialog management plays a vital role in the operational mechanics of AI-based chatbots. It involves managing conversation context, recognizing user intents, extracting entities, maintaining dialog state, generating contextually […]